Frequently Asked Questions
Got questions? No problem. We have answers! Browse through all of our top FAQs and read everything there is to know about your car rental in Iceland.
Got questions? No problem. We have answers! Browse through all of our top FAQs and read everything there is to know about your car rental in Iceland.
At Iceland Cars, we want to ensure you get the perfect car for your needs. Since we tend to see high demands during certain seasons, vehicle make and model availability may be limited. Please book in advance.
In order to guarantee you'll have the right car for your next trip we'll ask for a partial payment deposit of the total rental costs. That way our staff can reserve the vehicle with all the wonderful added extras you requested just in time for your arrival. Once you reach Reykjavik, the remaining balance can be taken care of in person, and you’ll be asked to leave a security deposit (unless you purchase our Platinum Insurance Package) that will be returned at the end of the rental period.
For your convenience we have associated ourselves with the top credit card service providers such as Visa, JCB, Mastercard, Diners Club, CUP and American Express.
All driver's licenses held for a minimum of 12 months and issued from the U.S.A, Canada and the European Economic Area (EEA) are valid in Iceland. A driver's license from anywhere else will be valid if it has:
Yes, there is. The minimum rental period for any vehicle is 24 hours.
Our booking process is super easy! We will require a partial payment of the total rental costs at the time of booking, and upon picking up your vehicle, you’ll be asked to leave a security deposit (unless you have purchased the Platinum Insurance Plan) that will be returned to you when you drop off your vehicle. All you need is a valid credit card on file. When you arrive and sign the rental agreement the credit card may be used to purchase additional extras such as supplemental insurance plans, added extras, parking and traffic fines, damages or any other items that you might want to pay for easily and without the hassle of carrying cash throughout your trip.
Yes, it includes our Silver Insurance Plan. It includes Collision Damage Waiver (CDW), a basic third-party liability insurance with a total deductible (self-risk) of 450,000 ISK.
Our guarantee is solid. Whatever car category you choose shall be available to you the day of pick-up. However, we cannot guarantee the exact brand and/or model. If you choose a specific class of vehicle we promise to deliver that class or a vehicle of a higher class at no additional cost to you.
Unfortunately, due to local and state laws and regulations a valid driver's license is mandatory upon picking up the vehicle. We recommend you double check that you have your passport, driver's license and valid credit card in hand before arriving to Iceland for rental car pick up.
If you cancel your rental agreement more than 2 days before its start date, you will receive a complete refund. If you cancel less than 2 days from the start date, you won’t be eligible for a refund. The same applies if you do not collect your vehicle (No Show).
Yes, it includes our Silver Insurance Plan. It includes Collision Damage Waiver (CDW), a basic third-party liability insurance with a total deductible (self-risk) of 450,000 ISK.
At Iceland Cars we have 3 unique insurance plans available:
We always recommended getting the Gold Insurance Plan (from 3,700 ISK per day) at the very least. It includes Gravel Protection (GP), which covers the windscreen and the body when gravel or rocks get thrown on, at or into the vehicle by another car. Gravel damage is the most common form of damage sustained in Iceland. Also, you’ll lower the deductible/self-risk amount with the SCDW.
For those wanting to explore the more remote corners of Iceland with total peace of mind, we recommend the Platinum Insurance Plan, which covers a wider range of damages with 0 ISK deductible/self-risk.
The PLATINUM Insurance Plan is our clients’ top choice.
Yes, they are but only from November 1st up to April 15th, as required by the Icelandic law.
Yes, In the unlikely event of a breakdown or an accident, we'll provide a phone number to request 24/7 emergency roadside assistance. Only phone assistance is included with your rental agreement, any expenses incurred from towing your vehicle will be your responsibility.
We have the following strategically viable locations for all travelers to choose from:
We DO have 24/7 drop-off available all year long, but pick-up hours range from 8 AM to 6 PM every day of the year.
If you want to rent a car with us, you’ll need:
* For some vehicles, the credit card must belong to the driver.
Yes, but not completely. You’ll need to return the vehicle with as much fuel as it had when you received it.
Unfortunately not. You may be entitled to a refund if you inform us before the car rental period begins that you’ll be returning the vehicle early.
When you drop off your vehicle, you’ll need to:
Pick up your bags from the carousel and go through to the Arrivals Hall. Upon entering, you’ll see our reps holding a placard. In the unlikely event you can’t find them, you can contact our customer service center by calling +354 5390605. Someone will assist you in finding your greeting rep. All paperwork will be completed on site in a fast and easy manner.
Any parking tickets, traffic fines or other driving violations shall be the sole responsibility of the driver and/or renter on record. Any violation received shall be charged to the renter of the vehicle and a local administrative transaction fee will be charged in addition to the fine issued by the state.
Visiting Iceland is like traveling to another planet, as such driving there is an experience like no other. Here’s a list of the main things you’ll want to watch out for during your road trip!
Since the highlands are a magnificent example of nature everywhere, only 4x4 vehicles are allowed. A 4x4 vehicle will let you travel through the toughest outdoor unpaved roads in the highlands. These roads are marked with an ‘F’ and are called F-roads.
